European Service at Home, Inc

Thank you for visiting our job board — we are always looking for great people to join our growing team.

Our Caregiving team is dedicated to assisting the Aging and Disabled population of Illinois, with In-Home Service. Our Clients depend on us with their lives, therefore our mission is to help enrich each of our Client's life physically, mentally and spiritually, by seamlessly integrating into their day-to-day, just as their familial loved one would have.

Our Clients Genuinely Regard Us as Their Heroes

We have 8 In-Home Service locations: Palatine, Chicago, Lombard, Rockford, Sycamore, Grayslake, McHenry and Joliet; and our Head Quarters is our 9th location in the heart of Palatine. We have many growth opportunities for individuals that want to be part of a robust team that manages Client Relations, supervises Caregivers, performs Quality Assurance, supports our offices at the base of operations and more.

Our Common Terminology:

Our Client is a Senior, Elderly, Aging and in some cases a Disabled individual — who needs personal in-home care, rather than going to an assisted living facility, they prefer to stay in their home (just as any of us would). No Client is identical and will have unique needs, such as Live-In needs.
A Caregiver is also commonly titled Home Care Aide (HCA), Personal Aide and sometimes a Super Heroes — who helps the Client in their home with everyday needs, such as being their companion, prepping a meal and general care. Our Caregiver must be polite, patient, and considerate when caring for their Client. Caregivers may have one or multiple Clients.
A Family Caregiver is an HCA that does Caregiving for their family member, and gets paid by European Service at Home.
A Supervisor is also titled Home Care Aide Supervisor or HCA Supervisor — manages the relationship with the Client from the office, and supervises the assigned Caregiver.
A Home Care Representative sometimes titled Field Coordinator — oversee the quality assurance in the home of the client and works partly in the office as a support for both Client and Supervisor.

European Service at Home, Inc is a well-established, licensed, and certified company. AA, EEO, M/F/V/D

Proudly 'People First' for 22 Years.

Supervisor

Chicago, IL
Full Time
Home-Care
Entry Level

Discover the Difference You Can Make at European Service at Home, Inc.

Great opportunity to work in a Chicago branch

Start Rate: $20-$23 per hour

PURPOSE:
We need a committed candidate to be responsible for the planning and implementing the Care Program, which includes direct supervision of Caregivers and responsive, compassionate customer service to Clients.

BENEFITS:

Job training and certification provided
Medical insurance
Discounted dental insurance
Free life insurance
Vacation & paid time off
Sick days
Paid holidays
Bereavement leave

ESSENTIAL FUNCTIONS:

Serves as a resource for technical questions, applications, and problem-solving
Evaluates, Plans, Coordinates, and Manages Home-Care-Aides to ensure client's and company's best interest
Ensures that client and employee records are complete and current
Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members
Works in a team to assure the accomplishment of the company's goals

QUALIFICATIONS:

Excellent communication skills in English
bilingual is a plus
Ability to Delegate
A high school diploma
Basic computer skills
Some office experience

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